Strategic Quality Management and Customer Satisfaction

Introduction - There are many fates to strategicalalal management. The success of apiece comp 1nt brings the company greater changes of success for customer satisfaction. These components complicate linking spirit to its strategic plan and intents and continual analysis of its dish advancement plan and on how process improvement relates to its strategic plan. Riordan Manufacturing is a global company that has just launched its Total feel counsel program and in doing so must appreciate these strategic components to ensure the program is operating utilely. How gauge is tie in to your validations strategic plan and strategic objectives - Strategic plan and strategic objectives allow an organization to light upon consistency and competitive expediency for its management and products (Melnyk & angstrom unit; Swink, 2005, p. 15). When used effectively, twain are linked to improving the pure tone of the organizations product by dint of effective time management, tot al persona management, and mass customization (p. 17). However, one must be sensitive that strategic planning is a long-term plan, which is typically set for a period of quint or ten years. Moreover, strategic planning provides for quality if the organizes establishes genuine tools that enhance quality. These tools include total quality management. On the early(a) hand a strategic objective describes what the organization is seek to achieve, and this is carried out by strategic planning.

Riordan Manufacturing is aware of the importance of effective strategic planning and strategic objections and how both are attached to continuously i mproving quality products. Riordan strives t! o achieve quality through and through its strategic objectives at the organization aim using a carte for progress reports and goals. Through the scorecard the organization has the big businessman to chair and effectively define its strategic objectives. The scorecard is controlled by the team leaders, and this, in turn, allows the company to control its objectives. Moreover, Riordan provides examples... If you want to adopt a full essay, order it on our website: BestEssayCheap.com

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